Frequently Asked Questions

Everything you need to know about shopping with SelectBasics.

How long will it take to receive my order?

Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 15 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my shipment?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all SelectBasics products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality essentials.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.