Returns & Exchanges
At SelectBasics, we strive to ensure you are completely satisfied with your purchase by offering a straightforward 30-day return window. If your items are in their original, unused condition, we are happy to facilitate a full refund or exchange to meet your needs.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the Return Authorization number is clearly visible on the outside of the box.
Ship the Package
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing